novatotoLegal Notice

We at novatoto operate an online entertainment platform offering live-dealer tables, sportsbook markets, and slot games. Our services are available only in jurisdictions where local law permits online wagering. This notice outlines our legal framework, user responsibilities, and how we handle access and compliance across supported regions.

We do not offer our services in jurisdictions where online wagering is prohibited by applicable law. Users are responsible for verifying that their access to and use of novatoto comply with the laws of their own jurisdiction. We reserve the right to restrict or terminate access to our platform if we determine that a user's location or conduct violates local regulations.

Service Availability and Jurisdiction

novatoto's platform is designed for users in supported jurisdictions only. We monitor access patterns and user location data to ensure compliance with regional restrictions. If you attempt to access novatoto from a jurisdiction where our services are prohibited, your account may be suspended or closed without notice. We do not accept users from countries or territories where online gaming is illegal or where we lack regulatory clarity.

Our live-dealer tables — blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo — are streamed from licensed studios and operate under the terms of our service agreement. Sportsbook markets covering Liga 1, Piala AFF, and international football tournaments are subject to local betting regulations. Slot games including Aviator, Sweet Bonanza, and Gates of Olympus are available only where permitted by law.

Account Eligibility and User Responsibility

To open an account on novatoto, you must be of legal age in your jurisdiction and not subject to any legal prohibition against using online gaming platforms. Account opening requires email verification, identity document submission (KYC), and a valid deposit method. We accept payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. You are solely responsible for ensuring that your use of novatoto does not violate the laws of your jurisdiction.

We reserve the right to request additional documentation at any time to verify your identity, age, and location. Failure to provide accurate information or attempts to circumvent our verification process may result in account closure and forfeiture of funds. Users accessing novatoto from Jakarta, Surabaya, Bandung, Medan, or Semarang must comply with local regulations governing online entertainment services in those cities.

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying compliance with their own jurisdiction's law.

Data Protection and Privacy

novatoto collects and processes personal data — including name, email, identity documents, payment details, and account activity — to operate our platform and comply with legal obligations. Your data is stored securely and shared only with payment processors, identity verification partners, and regulatory authorities where required by law. We do not sell or rent user data to third parties. For full details on how we handle your information, refer to our privacy policy

We use standard security practices to protect your account, including encrypted connections and multi-factor authentication options. However, no online system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. If you suspect unauthorized access, contact our support team immediately.

Withdrawal and Settlement

Withdrawals from novatoto are processed through the same payment method used for your deposit. Withdrawal requests are subject to account verification and may be delayed if additional documentation is required. Settlement times vary by payment provider — mobile banking, local payment, online payment, and e-wallet typically process within standard banking hours, while bank transfers via mobile banking, local payment, online payment, or e-wallet may take one to two business days. We do not guarantee subject to verification or process withdrawals outside of our standard operating windows.

Legal Compliance and Contact

novatoto operates under the terms outlined in our terms and conditionsWe comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations in supported jurisdictions. Accounts may be frozen or closed if we detect suspicious activity, including rapid deposits and withdrawals, use of multiple accounts, or patterns consistent with money laundering.

If you have questions about our legal notice, jurisdiction restrictions, or compliance practices, contact our support team through the FAQ section or visit our about us page for additional information. We are committed to transparent operation and will respond to legal inquiries from authorized regulatory bodies.

This legal notice is subject to change at any time. We recommend reviewing it periodically to stay informed of updates to our policies and service availability.