novatoto Platform Privacy Notice

This page describes what we collect when you use novatoto and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, and comply with local regulations. Our novatoto platform stores your data securely and does not share it with third parties except where required by law or to process your transactions.

When you create an account on novatoto, you provide your name, date of birth, email address, and phone number. When you deposit or withdraw, we collect payment details and transaction history. We use this information to prevent fraud, settle disputes, and maintain accurate records. We are transparent about what we collect and how we use it.

Our privacy practices on novatoto comply with applicable data protection standards. You have the right to access, correct, or delete your personal information, subject to legal retention requirements. This notice explains your rights and our obligations.

What We Collect on novatoto

We collect several categories of information when you use novatoto. Account information includes your name, date of birth, email, phone number, and residential address. Payment information includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction records. Game activity includes your bets, wins, losses, and account balance history. Technical information includes your IP address, browser type, device type, and access logs.

We collect this information for specific purposes. Account verification prevents fraud and ensures compliance with local regulations. Payment processing requires your payment details to complete deposits and withdrawals. Game settlement requires records of your activity to calculate winnings and losses. Technical logs help us troubleshoot issues and maintain platform security.

We do not collect sensitive information such as your password in plain text, your financial account numbers, or your government ID numbers. We do not sell your personal information to third parties. We do not use your data for marketing purposes unless you explicitly consent.

How We Use Your Data on novatoto

We use your personal information for account management, payment processing, fraud prevention, and legal compliance. When you deposit on novatoto using mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, we share your payment details with the payment provider to complete the transaction. When you withdraw, we verify your identity and send your funds to your chosen payment method.

We retain your account information for as long as your novatoto account is active. After you close your account, we retain records for a period required by local law to settle disputes and comply with regulatory obligations. We do not retain your information longer than necessary.

Account Data

Name, date of birth, email, phone, address — retained while account is active and for legal retention period after closure.

Payment Data

Payment method and transaction history — shared with payment providers to process deposits and withdrawals on novatoto.

Game Activity

Bets, wins, losses, balance — retained to settle disputes and calculate winnings on novatoto.

Technical Logs

IP address, browser, device, access logs — retained for security and troubleshooting on novatoto.

Third-Party Processors and Data Sharing

We use third-party service providers to operate novatoto. Payment processors handle deposits and withdrawals through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These providers receive only the information necessary to process your transaction. We do not control how they use your data, but we require them to maintain confidentiality and comply with applicable data protection standards.

We may share your information with law enforcement or regulatory authorities if required by law. We may also share information to prevent fraud, enforce our terms, or protect the security of novatoto. We do not share your information with marketing partners, data brokers, or other third parties without your explicit consent.

We at novatoto keep your personal information confidential and use it only for the purposes you authorize.

Your Rights and Data Protection

You have the right to access your personal information on novatoto. You can request a copy of all data we hold about you by contacting our support team. You have the right to correct inaccurate information — if your address or phone number changes, you can update it in your account settings on novatoto.

You have the right to delete your personal information, subject to legal retention requirements. If you close your account on novatoto, we will delete your information after the retention period expires. You have the right to object to certain uses of your data, such as marketing communications.

Our servers may sit outside your jurisdiction. By using novatoto, you consent to the transfer of your information to the jurisdictions where our servers are located. We maintain the same data protection standards regardless of server location.

Cookies and Tracking on novatoto

We use cookies to remember your login session on novatoto and to track your activity for security purposes. Cookies are small files stored on your device that help us recognize you when you return to novatoto. We use session cookies (deleted when you close your browser) and persistent cookies (retained for a set period).

We do not use cookies for marketing or third-party tracking. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but this may affect your ability to use novatoto.

Security and Data Breach

We protect your personal information using industry-standard encryption and secure storage practices. Your password is hashed and never stored in plain text. Your payment information is encrypted during transmission and storage. We conduct regular security audits to identify and fix vulnerabilities.

If we discover a data breach that affects your personal information on novatoto, we will notify you without unreasonable delay. We will inform you of the nature of the breach, the information affected, and the steps we are taking to address it.

Contact and Data Subject Requests

If you have questions about our privacy practices on novatoto, or if you wish to exercise your rights (access, correction, deletion), contact our support team. We will respond to your request within a reasonable timeframe. Players across Jakarta, Surabaya, Bandung, Medan, and Semarang can submit requests through the same support channels.

We may update this privacy notice from time to time. We will post changes on novatoto and notify you if the changes are material. Your continued use of novatoto after changes constitutes acceptance of the updated notice.